Return / Refund Policy


We want you to be completely satisfied with your purchase from Altissimo. If for any reason you are less than satisfied with any Altissimo! product, simply return it and we will gladly offer a prompt replacement, exchange, or refund for the original purchase price at any time.


If you would like us to replace a broken / defective product, please call us at 1-866-489-4152. Let the representative know what is wrong with the product and that you would like a replacement. A replacement product will be sent, and the representative will instruct you on how to return the defective product.


If you would like to return your purchase because you are dissatisfied with it, please call us at 1-866-489-4152. Let us know the reason you are returning your purchase and we will offer you a full refund or find something more suitable for what you are looking for!


If you would to request a refund, please call us at 1-866-489-4152 and let us know why you are requesting a refund, and we will gladly refund your purchase.


In an effort to reduce the environmental impact of our packaging, please reuse shipping boxes and envelopes that we used to ship your products or when you are returning a product to Altissimo! By doing so, you are helping us cut down on waste and also saving yourself time and money by not having to purchase a box or mailer envelope! Thanks for participating!